All systems are operational.
Universal.cloud Service Status
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Our investigation is progressing and we have been able to narrow down the scope of the issue.
The impact appears to be inconsistent, with some voice routes experiencing problems while others remain unaffected. Our engineering team is actively working on a resolution and is focused on restoring full service stability as quickly as possible.
The root cause has been identified and the fix has been implemented. We expect services to be fully operational within the hour.
We are currently experiencing an issue when users try to start a uWelcome proces. Our engineers are investigating the issue.