Teams presence issue

Incident Report for Universal Cloud

Resolved

This incident has been resolved.

Posted Oct 19, 2023 - 14:45 CEST

Monitoring

Our telemetry shows that the presence is stabilizing

Posted Oct 18, 2023 - 17:01 CEST

Identified

We see that for some users the Teams-presence cannot be fetch correctly using the Microsoft GraphAPI. We have openend a ticket at Microsoft.

Posted Oct 18, 2023 - 15:54 CEST

Investigating

We are currently investigating this issue.

Posted Oct 18, 2023 - 13:35 CEST

This incident affected: Unified Communications (uWebChat).